Terms Of Services

Contracts Between Frilix & User

By registering with FriliX, you hereby agree to the following terms of service:

1. Prohibited Websites

It is imperative to emphasize the gravity of hosting illegal content. Therefore, we maintain a strict policy against hosting websites that contravene legal regulations. In the event that we detect any website hosted on our system that contains illegal content, such as but not limited to pornography, investment scams, or materials related to child abuse, we reserve the unequivocal right to terminate such hosting services without prior notice. This action is taken in compliance with our commitment to upholding legal standards and ensuring the safety and integrity of our platform and its users.

2. Abuse

If we get notice from Datacenter that you are hosting any prohibited website or hosting any illegal sites then we will inform you to remove the following domain/url/file from our system. We will give you 5hrs to fix. But if we do not get any response from you then we will termiate/delete that website from our system.

3. Backup Service

Effective from 2024, we have implemented changes to our backup services policy. Please note that as of this date, we no longer offer complimentary 30-day backup services for resellers or web hosting customers. Should you require a daily backup with a retention period of 30 days, additional charges will apply. However, we are pleased to inform you that our managed dedicated server services include a complimentary SFTP server with a storage capacity of 1TB HDD for backup purposes. This service is provided at no extra cost to our valued clients. We appreciate your understanding and continued support as we strive to enhance our service offerings to meet your evolving needs.

3. Domain Registration & Renewals

1. Registration:

All domain names not eligible for free registration or renewal also non-refundable. Means if you registration a domain by mistake you cannot request to change the name or spelling of that domain.

The Company registers the domain name on behalf of the customer, who retains ownership and control. The customer can manage the domain's administrative email and transfer it to another registrar at any time by requesting the EPP key through our support channels.


2. Renewals:

You cannot ask us to renew your domain without making full payment or you cannot ask us to decrease the price of your domain's price. Besides you are agree with it that if you do not renew your domains after 30days it will be in redemption period. In this period (30 Days) you can restore your domain with a fee of $300. But after this time we cannot do anything and the company (FriliX LTD) will not be responsible for that.

4. Web Hosting, Reseller Hosting

1. Web Hosting:

Our WebHosting plans are good for business starters. Also it is desinged for the people who are website developers. Keep in mind that we do not provide unlimited E-Mails or our mails can go to gmail/yahoo spam box. If you have a good E-Mail hosting you can look into our Google Workspace or OX Suite services but be sure if we can see any illegal activites such as you are overusing storage then we have the right to suspend your hosting account. Though we have a limit on our files usually our webhosting packages has inode/file limits if you have reached the limit you can request us to increase your file limit. Per 100k extra file limit will costs $1 extra. This will be counted as addon. It will be applicable on renewal dates.

Suppose its middle of the year and you have rached 300k file limit and you just purchased 100k more with $1 then this $1 charge will add in your monthly or yearly renewal dates.


No user can request to renew their services which are suspended without completing full payment. If the service is suspended then we cannot accept any request from them until they made full payments under the suspension time, (Tickets/LiveChat/E-Mail) all kind of support will be turned off except our billing team. Keep in mind after 7days your services will be terminated if it was under suspension period, means after suspension you have 7days in your hand. We will not give you any kind of data if the services under suspension period. After that 7days your data will be totally loss and company (FriliX) will not be responsible for that


2. Reseller Hosting:

We do not have any file limit for our resellers. Every reseller will get 7Days backup solution but if Sir/Mam needs a 30days backup solution then Sir/Mam needs to pay us extra our minimum backup disk is 500GB HDD Costs extra $20/mo. We are super flexible for resellers if Sir/Mam requests us anything to change they must needs to request us through ticket area so that we can keep a record if the request is possible from our end then we will accept the request otherwise it will be not possible.


No reseller can request to renew their services which are suspended without completing full payment, If the service is suspended then we cannot accept any request from them until they made full payments under the suspension time, (Tickets/LiveChat/E-Mail) all kind of support will be turned off except our billing team. Keep in mind after 7days your services will be terminated if it was under suspension period, means after suspension you have 7days in your hand. We will not give you any kind of data if the services under suspension period. After that 7days your data will be totally loss and company (FriliX) will not be responsible for that

5. Managed Dedicated Server Services

People usually choose our Dedicated Servers for doing WebHosting business. Mostly our dedicated server contracts are for 5years it does not mean that you need to pay us 5years bill at once you can give us the bill monthly. Besides mainly we contact customers through phone about which configuration server they need so we do a custom agreement in the case of this services (Dedicated Servers). But our suspension & termination policies are almost same


Customers/Users are not permitted to request changes to renewal dates. Failure to pay within the specified timeframe will result in suspension of services by the company. If the suspension extends beyond two days, users/customers will be required to pay a reactivation fee equivalent to 50% of their total bill. After 7Days of suspension the server will be totally terminated and Frilix will not take any responsibilities for that

6. Respect The Policy and Agents

If we find that you have disrespect any of our workers including (Admin Group/Support Team/Billing Team) we will suspend your services immediately and also keep in mind your service can get terminated because of your words.


It's better to communicate with respect and peace.